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Integrated Sales

INTEGRATED SALES & CUSTOMER SERVICES

Grow your pipeline and retain more business with our experts.

OUTSOURCED SALES & CUSTOMER SUPPORT TEAMS

Valux works with our sister company, CloudTask, to provide managed workforce for companies looking to increase their sales, customer retention and revenue, through trained and managed teams of outsourced sales, customer support and customer success experts.

LEARN MORE ABOUT OUR OUTSOURCED SOLUTIONS

3 CENTRAL SERVICES

Managed Service

Our team are supported by a complete management structure meaning our clients are free to concentrate on what they do best

In-Depth Training

Our employees receive extensive training before they reach out to clients or prospects meaning they’re experts in your business and ready for any eventuality

Transparency

We monitor and track 100% of our interactions to ensure full transparency, produce detailed reports and track that we’re on course to meet your targets

We hire, train and manage experienced experts, dedicated to helping our clients scale and expand their business. No matter what channel your clients are on, we’ll meet them where they are.

THE CHANNELS WE USE

Bring It All Together

The Phone

The phone and voice remains a key player in all stages of the customer
experience. Sales or support.

Live Chat

Customers are always online, so it’s important that they’re easily able to communicate with you.

Email

Email is still the most used communication platform in the world. We use if
for support and to book meetings.

Social Media

We work with every social channel. LinkedIn is a key player in B2B sales
while other social networks are more important in the B2C world.

Texting

Not all companies capitalize on SMS text or WhatsApp. We help you stay ahead of the curve.

MORE THAN JUST A REP

All of of our services are fully managed. Our Reps come with the support of a whole team behind them. We take full responsibility for the management and performance of our reps, meaning that our clients can have peace of mind and concentrate on what they do best.

CRM & SOFTWARE

We integrate into your systems for transparency, efficiency and productivity. With all software, we are technology agnostic and work with your tools providing they can yield the results we strive for.

Integrations

We ensure that we integrate right into your CRM and other tools for ease
and transparency, meaning all our interactions are captured.

Report on KPIs

We use dashboards and reporting functionalities to create weekly, monthly
and quarterly reports to ensure we are on course to meet your goals.

Efficiency & Productivity

We use project and time management tools to ensure optimal staff productivity and efficiency in our processes.

TECHNOLOGY

We include a variety of tools in our packages to help our clients achieve maximum success

Sales Software

We provide technology to help source leads, clean data, find contact details, connect, and nurture leads down the sales cycle.

Support and Success Software

We include technology to help customers interact and engage with your product or service, connect with you and provide overall satisfaction.

Chat Software

We provide the best chat technology to ensure our clients can generate the most leads from their web traffic or achieve the best customer satisfaction.

TRUSTED BY LEADING B2B BRANDS ACROSS THE GLOBE

Proud Member & Awards

We are proud to announce that for the second consecutive year we have been accepted into the Forbes Communications Council.

VIEW OUR ARTICLES ON FORBES

CONTACT US

Ready to make an impact on your business and your customers? Contact Valux today to request a quote for our integrated sales and marketing solutions.